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Texas coin companies target elderly investors
Continued from page 1
Published: July 19, 2007Most numismatic coins in circulation today were minted between the Civil War and the Great Depression. Since their values are affected by rarity, quality and investor demand, the market is notoriously volatile, with certain types of coins falling in and out of favor fast.
The biggest factor in the industry's growth and increased legitimacy is grading a measure of a coin's physical condition. National grading services, started in the mid-1980s, employ panels of experts to rate coins, which are then certified and slabbed into plastic cases.
The grading system has made rare coins more like commodities or stocks that can be bought sight unseen on electronic exchanges such as the Houston-based Certified Coin Exchange. Prior to grading, dealers could swindle buyers by simply misrepresenting a coin's condition.
Haynes describes today's rare-coin industry as a relatively small, tight-knit community that tends to stand together. He compares the industry's acceptance of aggressive phone solicitors to South American businesspeople who thrive off the underground economy, though they may not actively participate in it.
"In the legitimate numismatic industry, there are people who would never call up a naive person and say, ‘buy this coin,'" Haynes says. "But those legitimate dealers benefit immensely because of the money that the [phone solicitors] pour into the industry. And they are reluctant to talk about it."
Michael Fuljenz has not exactly been hiding underground. The 52-year-old Lake Charles, Louisiana native has made two dozen appearances on CNBC shows such as Smart Money. He is also a regularly featured speaker at the Greater Houston Money Show and other similar conferences across the country.
Fuljenz writes the esteemed monthly newsletter Investor's Profit Advisory and has authored several self-published books that have won awards from the Numismatic Literary Guild, a national trade group based in New Jersey. "Some say we have too many awards, that we give one to everybody," says Ed Reiter, executive director of the guild and senior editor of COINage magazine.
A collector since age eight, Fuljenz served as a coin authenticator and grader for the American Numismatic Association, a nonprofit educational organization based in Colorado. He later became vice president of Blanchard and Company, Inc., a New Orleans-based rare-coins giant, before moving to Beaumont in the mid-1990s.
Today Fuljenz, along with business partners Tyrrell Garth and Elaine Henderson-Millar, are majority owners of 1st American Reserve and Universal Coin & Bullion. Fuljenz is also a paid consultant for First Fidelity Reserve and 1st National Reserve, owned by Garth and Henderson-Millar.
Neither Garth nor Henderson-Millar responded to interview requests for this story by press time. Garth, a prominent Beaumont attorney, backed out of a scheduled phone interview with the Houston Press. "Mr. Garth decided to take an unexpected vacation," explained Fuljenz, who denied requests to tour the buildings, including the companies' salesrooms and vault, which has an inventory that exceeds $10 million, he says.
All four companies were founded at different times and have separate ownership structures. They share employees and, occasionally, customers.
They also share space in four interconnecting, single-story red-brick buildings with white columns on a commercial street on Beaumont's west side. During the day, the interior parking lots are filled with BMWs, Cadillacs and Hummers. There are no signs identifying the businesses located on the property; drawn blinds cover the windows.
Today Fuljenz serves as the public face of all the companies, which are in good standing with the Professional Numismatists Guild, a California-based nonprofit group that requires members to adhere to a strict code of ethics, and the Better Business Bureau of Southeast Texas. Fuljenz is a frequent cosponsor of the BBB's annual marketplace ethics award.
First Fidelity Reserve and 1st National Reserve, the oldest of the companies, were bought some 20 years ago from Milton Verrett, a veteran Texas coin dealer with a checkered past. In the late '90s, the Securities and Exchange Commission permanently barred Verrett from serving as an officer or director of a public company after his publicly traded film-marketing company made "false and misleading statements" about a movie's revenues.
Then in late 2004, the state of Georgia charged Verrett with violating the state's consumer protection laws by running magazine advertisements for rare coins that "exaggerated claims about the immediate and potential increases in the price and value of gold" and falsely implied "that the company is associated with the federal government." To avoid a lawsuit, Verrett, who denied liability, agreed not to market products in Georgia.
Verrett, who could not be reached for comment, remains affiliated with the Austin-based U.S. Rare Coin & Bullion Reserve, which has numerous outstanding complaints with the FTC and the Attorney General of Texas. Verrett has continued his ties with the Beaumont coin companies, occasionally selling Fuljenz advertising copy.
1st American Reserve and Universal Coin & Bullion sell rare coins as investments, whereas First Fidelity Reserve and 1st National Reserve sell rare coins as collectibles. The distinction is significant. Collectible coins, like art, jewelry or sports memorabilia, can be sold with huge price markups, whereas coins marketed as investments cannot.
Gibson, the plaintiffs' attorney, alleges that the Beaumont companies frequently blur this distinction, selling collectible coins with high markups as investments a big no-no that in the past has led to federal and state prosecutions on fraud charges.
In the early 1990s, the FTC prosecuted a string of cases against coin dealers in California and Florida for deceiving customers about the investment potential of coins, and charged a large coin-grading service with misleading investors in ads and promotional materials.
But the FTC has been silent since then, not bringing a single case against a coin dealer anywhere in the country for 15 years, says Lois Greisman, associate director of the commission's division of marketing practices. "We have not publicly sued any member of this industry in a while," says Greisman. "There is no one [at the FTC] with expertise in the industry."
Fuljenz says the FTC had received virtually no complaints against the four companies he either consults for or owns. In fact, an open records request revealed more than three dozen complaints filed with the FTC against those companies since 2000.











This article is excellent and validates a concern that I have had for a while. My Father is 83 years old and one afternoon while visiting him in the hospital he received a phone call from a salesperson at one of these companies. The salesperson spoke loudly
so I could hear much of what he was saying. He spoke as though he were a close friend/family member using a phrase similar to, " I know we've never met but your like a father to me...." He even referenced my fathers service in the military and said he was from the same branch and used a popular army phrase used within this special group. As soon as my father hung up I asked who it was and he said some guy tring to get his business. It is classic sales 101 at its lowest level to call a sick person in the hospital, regardless of age, and try to "build rapport" in order to get the business. It is even more criminal to prey on the elderly and others that may be isolated from from family members.
Comment by Lisa — July 21, 2007 @ 08:29AM
I spent considerable time with Mr. Spivack explaining the proper marketing of rare coins, the work I've done with Mr. Fuljenz over the years, and the excellent reputation I've known Mr. Fuljenz has enjoyed within the rare coin industry. I am sorry that he seemed to be more interested in the amount of fees Mr. Fuljenz paid to my firm rather than on the positive points I made about Mr.Fuljenz and his company, Universal Coin & Bullion of Beaumont, Texas.
Comment by B.J.Cutler — July 25, 2007 @ 09:56AM
Wow, I guess hell is going to get just a little bit bigger for when these people move in. I hope they have to repay all the people that they conned into these "investments." Here some info for people thinking to invest: Go to a respectable company such as apmex.com and check out the prices that they are offering. APMEX is selling these coins for just a few dollars over spot price. Companies like the ones in Beaumont are charging twice what they paid.
Comment by Mark Ramierez — July 25, 2007 @ 03:18PM
How can you be so one sided. Lets hear from the other side. This attorney seems to be playing dirty if this case has not been tried but all aired out with names and alligations. WOW , run a story for the other side , would love to read it. Very intresting view and wonder if you have invested with them? I have and can say only good things about Mike Fuljenz and what he recommends, yes his salesmen are excited but his strategy works at least it did for My family and I !
Comment by Bill — August 1, 2007 @ 04:49PM
We knew my mom and dad had an interest in gold and silver. Depression era parents see a safety in investing in the dependable metals. It won't lose value like the "worthless paper money". However, the tactics outlined in the article are exactly what occurred with my parents. They spoke like long,old time friends. We even found a get well card from one of the companies.
Since they live with us now, we've become very acquainted with the people doing business with my parents. But the tactics used in this industry are heavy handed, demanding and shameful. The urgency mentioned was right on target. One day my mom was rushing out the door because this letter had to be postmarked THAT DAY to secure the silver dime purchase just discussed over the phone. It was a check for $76,000 to one of the Beaumont coin dealers. We were mortified, but they insisted that it was a great investment, and it is their money. After some lengthy discussion and a call to a local dealer, they stopped payment on the check. The dimes were wildly overpriced. The call received the next day from Beaumont was anything but friendly. The man was harsh and angry. He belittled my mom as she was apologizing. It was unbelievable. I have since forwarded the phone to my number and intercept all calls. In the process, I've taken about a dozen calls from various coin dealers around the country. I'm sure they share their lists and their stories of triumph over gullible and lonely elderly people. The experiences outlined in the article were exactly what has happened here.
Comment by Lauri — August 4, 2007 @ 05:53PM
Sure am glad I found this article as my 77 yr old father has once again started collecting coins and going crazy.. We live just over the bridge from Beaumont but so far he has only purchased coins from the Mint or the Coin Shop on line. I have made copies of this for him to read. Thank you again for printing the information. I am sure there are several "honest" coin dealers, problem is finding them...
Comment by Shirly — September 11, 2007 @ 11:07AM
Wow, I cannot believe this...the same thing has happened with my 72 year old father. I have witnessed the phone calls that pressure my father to buy the stupid coins. He says no at least 4 times and the thief continues to pressure him to buy...with the continued pressure my father buys the coin. The thief befriends the victim and calls to "chat"...all in hopes to sale a coin...it is like raping someone over the phone. Is there anything I can do to get the thief to quit calling my father's house?
Comment by Carry — October 8, 2007 @ 05:51PM